Staffing, training, and managing of agents, particularly the tellers, are some of the largest budget items for financial institutions. Managing the teller function also requires a great deal of time and energy week in and week out.  How can financial institutions significantly reduce costs from their teller operations while still offering their customers all of the convenience and personal customer service that they have come to expect?  The uGenius Video Banking System.

The uGenius Video Banking System allows financial institutions to maintain personal service delivery while improving the operational effectiveness. By leveraging a centralized agent staff, labor costs can be reduced by up to 50% by load balancing resources across multiple uGenius Video Banking enabled branch locations.