Business Case Webinar Video October-2011: The Business Case for Video Banking
Video Banking is more than an intriguing concept it is become a dynamic force impacting FI's retail branch network. Please join us for a 40 Minute webinar to explore the Business Case for Video Banking. During this informative session we will be exploring the tools available, consumer acceptance and the resulting impact on FI's deploying Video Banking solutions.

WEBINAR: A uGenius SmartOFFICE Case Study July-2011: Sussex County FCU
The uGenius SmartOFFICE® solution addresses the glaring deficiencies of the traditional, branch office environment by leveraging the personal touch of video conferencing to deliver your products and services when and where your customers want. Learn first-hand from Pam Fleuette, CEO of Sussex County Federal Credit Union, how they leveraged the uGenius SmartOFFICE® solution to close more loans, increase cross sales results and reduce the number of branch staff.

During the webinar, Pam will discuss the following points:

• How is customer acceptance?
• How do the Loan Officers like the solution?
• Was the original objective met?
• What are the unintended benefits?
• Policies & procedures put in place by Sussex County FCU
• The components outside of the video conferencing software that made it a success
• How does the solution impact their growth model moving forward?

Don't miss this opportunity to hear from a uGenius SmartOFFICE® user, firsthand, how this video banking solution has changed their branching model today and in the future.

Mid-Hudson Valley FCU Webinar Video June-2011: Mid-Hudson Valley - The Most Convenient Bank in the World Webinar
A video banking webinar with Jeff Stott of uGenius and Bob Michaud of Mid-Hudson Valley FCU who talk about: Market Issues, uGenius Video Banking, and the Mid-Hudson Valley FCU 24/7 Video Banking Experience.

Coastal FCU, a $2.5 billion credit union based in Raleigh May-2011: NC has leveraged uGenius Video Banking technology to conduct over 1 million video banking customer interactions.
This revolutionary technology has enabled them to reduced labor costs by over 40% while simultaneously increasing service hours by 45%. View this webinar recording to learn how this innovative financial institution is dramatically changing the paradigm of retail banking.

To date, Coastal has deployed 62 uGenius® Personal Teller Machines across 14 branches and is providing all teller services to these branches via 30 Express Tellers who work from a centralized video based call center at Coastal's HQ office location. During the webinar, you will see an overview of the uGenius Video Banking solution behind Coastal's success. You will hear directly from Coastal's leader of video banking technology about the details behind their strategy and how they have leveraged video banking to gain labor efficiencies, open new low-cost branches, and turn traditional branches into solution destinations vs. transaction destinations.

Video Banking Consumer Research Study Webinar May-2011:
These and many more questions will be answered during the Webinar:

• How satisfied are current users of the uGenius Personal Teller System (PTS) Video Banking solution?
• Will my customers even use Video Banking services?
• Which customer segments are most likely to use Video Banking?
• Will offering after-hours access to tellers via Video Banking help me attract new customers? Will it help me retain my best customers?
• When and where will consumers use Video Banking?
• Will enough people use Video Banking to make it worth our while?
• Which transactions will customers conduct via Video Banking?

uGenius Technology commissioned two MBA research teams at Brigham Young University to determine what current uGenius Personal Teller System users think of their Video Banking experience and how the general banking population will react to Video Banking services.

The studies were completed in April 2010. Over 2,700 responses were gathered from U.S. and Canadian consumers , painting a comprehensive and insightful picture of current and projected attitudes and behavior around the adoption and use of Video Banking services.

Participate in this first of its kind event and learn how Video Banking can impact your customers and your business.